Browsing by Subject "Outsourcing"
Now showing items 1-15 of 15
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Ambivalence: employee responses to depersonalized bullying at work
(SAGE Publications Ltd, 2015)The present article furthers our understanding of the nascent concept of depersonalized bullying by exploring employee responses to the phenomenon. Through a qualitative enquiry of international-facing call centre agents ... -
Employee voice and collective formation in the Indian ITES - BPO industry
(Economic and Political Weekly, 2008-11-11)The growth of the information technology enabled services-business process outsourcing industry calls for attention to employees' working conditions and rights. Can an independent organisation such as unites Pro (the union ... -
Enercon India: Project Planning
(2010-08-26)Prithwiraj Rathore had just finished his tea in the morning when his cellphone rang. As the team leader of erection and commissioning activities at the Nawapur site of Enercon, Prithwiraj was habituated to getting calls ... -
Enercon India: Project planning
(SAGE Publications Ltd, 2007) -
India: Auto components outsourcing hub
(Indian Institute of Management, Ahmedabad, 2006) -
Indian call centres and business process outsourcing: a study in union formation
(New Technology, Work, and Employment, 2010-11-11)In this exploratory study of union formation in the Indian call centre/business process outsourcing sector, the authors draw upon evidence from the first detailed survey of members of the recently formed UNITES, and from ... -
International service outsourcing: using offshore analytics to identify determinants of value - added outsourcing
(Strategic Outsourcing, 2009-11-09)Purpose – International outsourcing has been traditionally looked upon as a low end cost effective servicing option to take advantage of the cost arbitrage that exists across countries. Of late, many outsourcing vendors ... -
Madura Accessories
(2010-08-13)Madura Accessories (MA), a division of Coats Viyella India Limited, was in the tailoring accessories business. MA had sales of Rs 75 crore with a profit before interest and tax of Rs 9 crore. MA supplies interlinings, zips, ... -
Manufacturing futures: an empirical study of outsourcing in the automobile industry
(1995)Outsourcing is becoming an important element in world-class manufacturing. It is defined as the process of identifying long-term reliable sources capable of supporting multiple value addition partnerships activities like ... -
Need to Learn from Partners in Outsourcing Projects
(2010-07-22) -
Outsourcing: The Need for a Win-Win Policy
(2010-07-16) -
Performance implications of outsourcing: A meta-analysis
(Elsevier, 2021-11-04)Although outsourcing remains a dominant strategic choice for managers, the understanding of its implications on the firm remains inconclusive. In this paper we focus on empirical evidence around contingencies that determine ... -
The Role of Talent Management in Enhancing B2B Relationships in Offshoring Organisations: Evidence From Indian IT Services Sector
(Indian Institute of Management, Ahmedabad, 2013)This paper argue that for firms which are already global in nature, talent management (TM) serves as the mechanism for leveraging the organisations global mindset (GM) in improving its relationship quality (RQ) with client ... -
Some HR Functions Should Never be Outsourced
(2010-07-21)