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Nagpur Golden Transport Company: From Data to Insights
(Indian Institute of Management Ahmedabad, 2018-01-08)
Trucking business management: cases and concepts
(McGraw Hill Education, 2016)
Trucking Business Management is a compilation of cases authored by professors and researchers of IIM Ahmedabad in the field of road transportation. It is an attempt to fill the business-practice gap and impart a professional ...
Worth the wait? How restaurant waiting time influences customer behavior and revenue
(ScienceDirect, 2018)
In many service industries, customers have to wait for service. When customers have a choice, this waiting may influence their service experience, sojourn time, and ultimately spending, reneging, and return behavior. Not ...
Performance analysis of batching decisions in waveless order release environments for e-commerce stock-to-picker order fulfillment
(International Transactions in Operational Research, 2020-12-14)
Warehouse automation is increasingly adopted to manage throughput fluctuations in e-commerce order fulfillment. This work develops queuing network models and solution methodologies for performance analysis of a stock-to-picker ...
Stochastic modeling of parallel process flows in intra-logistics systems: applications in container terminals and compact storage systems
(European Journal of Operational Research, 2020-08-08)
Many intra-logistics systems, such as automated container terminals, distribution warehouses, and cross-docks, observe parallel process flows, which involve simultaneous (parallel) operations of independent resources while ...
AGV or Lift-AGV? Performance trade-offs and design insights for container terminals with robotized transport vehicle technology
(IISE Transactions, 2020-08-13)
New container terminals are embracing robotized transport vehicles such as lift-automated guided vehicles (LAGVs) and automated guided vehicles (AGVs) to enhance the terminal throughput capacity. Although LAGVs have a high ...
A new solution approach for multi-stage semi-open queuing networks: an application in shuttle-based compact storage systems
(Computers & Operations Research, 2020-08-20)
Multi-stage semi-open queuing networks (SOQNs) are widely used to analyze the performance of multi-stage manufacturing systems and automated warehousing systems. While there are several methods available for solving ...
A prescriptive analytics framework for efficient E-commerce order delivery
(Elsevier, 2021-04-30)
Achieving timely last-mile order delivery is often the most challenging part of an e-commerce order fulfillment. Effective management of last-mile operations can result in significant cost savings and lead to increased ...
Modelling driver's reactive strategies in e-hailing platforms: an agent-based simulation model and an approximate analytical model
(Taylor & Francis, 2021-10-26)
For an e-hailing taxi operation, we analyse a driver's profit-maximising reactive strategy (to either accept or refuse a ride request) in response to the ride request broadcast by the platform. We analyse four operating ...
Stochastic modeling of multiline orders in integrated storage-order picking system
(John Wiley & Sons, Inc., 2021-02-19)
Due to demanding service levels in e-commerce order fulfillment, modeling and analysis of integrated storage and order picking processes in warehouses deserve special attention. The upstream storage system can have a ...