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Gender Differences in the Use of FTAs when Reporting Incidents of UI: An Indian Study
(2009-07-25)
The study, conducted in an Indian organization, aims to examine differences, if any, across genders in the use of face threatening acts (FTAs) while reporting incidents of upward influence (UI). The nature of incidents ...
Checkmate! Winning the Game of Communication: A Study of Conversational Principles
(2009-09-01)
Managerial communication in organizations can well be studied by using drama as a heuristic device to gain an understanding of the complexities governing structure of communication, goals of participants and application ...
Effective Business Communication, Second Edition
(Prentice Hall of India, 2015)