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Implementing SuperOffice at Mover Incorporated (Revised)
(2010-09-07)
This case is based on the experience of a multinational-multilocation company during its attempt to implement a customer relationship management software. The implementation attempts failed and the company was not able to ...
Tea Shall Not be Served (Revised)
(2010-09-07)
The case is in the form of an exchange of letters between a principal of a school and its teachers. The principal has ordered that teachers should spend their twenty minute free time during recess in the school canteen and ...
Implementing SuperOffice at Mover Incorporated
(2010-09-13)
This case is based on the experience of a multinational-multilocation company during its attempt to implement a customer relationship management software. The implementation attempts failed and the company was not able to ...