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Ambivalence: employee responses to depersonalized bullying at work
(SAGE Publications Ltd, 2015)
The present article furthers our understanding of the nascent concept of depersonalized bullying by exploring employee responses to the phenomenon. Through a qualitative enquiry of international-facing call centre agents ...
The human-centred approach to increasing workplace productivity: Evidence from India
(International Labour Organization, 2023-12-11)
India’s economy is currently the fifth largest in the world with a
nominal GDP of US$2.94 trillion, having overtaken the United Kingdom
and France in 2019. Its GDP in purchasing power parity (PPP) terms
is US$10.51 ...