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HPCL: Series of Cases
Auto Care Centre: Shivranjini
The case describes locations, facilities, infrastructure, market, manpower, customer profile, competition and performance of one training and experimentation outlet. It also describes different types of experiments ...
Shiva Filling Station: Financial Evaluation of a Retail Outlet
The case describes the situation faced by a sales officer to help the dealer to develop appropriate strategy to upgrade its facilities by showing him the financial returns which the dealer can achieve. The case provides ...
Pritam Nagar Petrol Station: Selecting a New Retail Outlet
The case describes the situation faced by Sales Officer who is exploring setting-up new outlet in recently constructed expressway. The case describes the situation and discusses how he developed various assumptions based ...
HPCL: Managing Retail Outlets
The case describes the situation faced by a Sales Officer who had recently taken charge of his area in a Mini Metro. He was trying to understand the dealership in his area from the point of view of their operations, ...
Kemp's Corner Filling Station: Resolving Ownership Conflict
This case describes a complex situation of a Benami Dealer that Sales Officers frequently face in their roles. The case describes the background of the situation and leaves it open to the class to generate options and make ...