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Study of AI conversational chatbots and identification of performance measures for Alexa, Siri, Google chat
(Indian Institute of Management Ahmedabad, 2019)
Alan Turing in 1950 in his article titled “Computer Machinery and Intelligence.” wrote “I propose to consider [a] question,” he wrote. “Can machines think?” In his article, he outlined the Turing Test, a way to measure ...
Impact of using AI/ML-based virtual assistants 'chatbots'
(Indian Institute of Management Ahmedabad, 2022-03-21)
A chatbot is a virtual assistant designed to incorporate artificial intelligence and machine learning algorithms to provide an interactive experience to resolve customer queries over the internet. The revolution of chatbots ...