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The concept of alienation: towards conceptual clarity
(International Journal of Organizational Analysis, 2012)
Purpose – Although alienation as a concept has a rich history, it has suffered relative neglect in organizational studies and one possible reason for the same is its conceptual ambiguity vis-à-vis popular and long-standing ...
Donning the mask: effects of emotional labour strategies on burnout and job satisfaction in community healthcare
(Oxford University Press, 2016)
Emotional labour involves management of one's emotions to match the demands of their roles. This emotion display involves just expression (surface-level emotional labour) or experience in addition to expression (deep-level ...
Donning the mask: Effects of emotional labour strategies on burnout and job satisfaction in community healthcare
(Oxford University Press, 2016)
Emotional labour involves management of one's emotions to match the demands of their roles. This emotion display involves just expression (surface-level emotional labour) or experience in addition to expression (deep-level ...
Job satisfaction of frontline enforcement officers: a study of job demands, resources, stressors (JDRS) among officers of Indian Customs
(Indian Institute of Management Ahmedabad, 2023)
"The enforcement and regulatory public services, operating in a highly sensitive context with national security implications, display high job demands relative to resources. This study examines it through Frontline Customs ...