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Minimizing Customer Waiting Costs for Rental Vehicle Providers using Threshold Reservation Policies
(2013-11-23)
Vehicle rental providers o er di erentiated services to reserve and walk-in customers. In
this research, we study one such service di erentiation strategy, a vehicle threshold policy, which is
to hold vehicles for reserve ...
Analyzing rental vehicle threshold policies that consider expected waiting times for two customer classes
(Elsevier, 2015)
Vehicle rental providers, which operate in an uncertain environment, offer differentiated services to priority and non-priority customers. In this research, we study one such service differentiation strategy, a vehicle ...