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Mediation and conciliation in collective labor conflicts in India
(Cham: Springer, 2019)
Organization advantage: experience of telework in India
(Cheltenham: Edward Elgar, 2019)
Employee Identity in Indian Call Centres
(Response/Sage Publications, 2011-01-12)
Based on a series of qualitative inquiries exploring employee experiences of work in international facing call centres in Mumbai and Bangalore, India, this book presents the lived experience of call centre agents, coupled ...
The human-centred approach to increasing workplace productivity: Evidence from India
(International Labour Organization, 2023-12-11)
India’s economy is currently the fifth largest in the world with a
nominal GDP of US$2.94 trillion, having overtaken the United Kingdom
and France in 2019. Its GDP in purchasing power parity (PPP) terms
is US$10.51 ...