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Artificial intelligence and big data analytics for supply chain resilience: a systematic literature review
(Springer, 2022-09-30)
Artificial Intelligence (AI) and Big Data Analytics (BDA) have the potential to significantly improve resilience of supply chains and to facilitate more effective management of supply chain resources. Despite such potential ...
New product development for Zomato
(Indian Institute of Management Ahmedabad, 2022-03-21)
In today’s diverse and mostly digital economy, firms need to innovate constantly and quickly in their consumer offerings. It holds for both big companies and startups. New product/service development is the key that unlocks ...
Impact of using AI/ML-based virtual assistants 'chatbots'
(Indian Institute of Management Ahmedabad, 2022-03-21)
A chatbot is a virtual assistant designed to incorporate artificial intelligence and machine learning algorithms to provide an interactive experience to resolve customer queries over the internet. The revolution of chatbots ...
Impact of COVID on changes in ratings and reviews on e-Commerce platforms
(Indian Institute of Management Ahmedabad, 2022-03-21)
E-commerce platforms have increased user satisfaction, they have also led to the rise of customer apprehension during the online purchases. Physical stores offer one important benefit to customers that e-commerce lack, ...
Study of OpenAI and exploring applications in the commercial segment
(Indian Institute of Management Ahmedabad, 2022-03-20)
The number of language models is increasing at an exponential rate. Given the rate of improvement for big language models like OpenAI's GPT-3, model size and performance double every 3.4 months, or 100 times every 2 years. ...
Use of Artificial intelligence & machine learning in the recruitment industry
(Indian Institute of Management Ahmedabad, 2022-03-21)
Hiring and recruitment was one of the last divisions within the corporate environment to get tech-enablement. There were minor technological innovations, but they were few and far between. The onslaught of the pandemic ...
Artificial intelligence in direct-to-consumer retailing
(Indian Institute of Management Ahmedabad, 2022-03-21)
Direct to consumer businesses are a form of e-commerce that connects the manufacturers directly with the customers without the involvement of the middleman. In D2C channel, manufacturers have more and direct control on the ...