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dc.contributor.authorRavichandran, N.
dc.contributor.authorBahuguna, Doorva
dc.date.accessioned2006-10-28T04:04:52Z
dc.date.available2006-10-28T04:04:52Z
dc.date.copyright2006
dc.date.issued2006-10-28T04:04:52Z
dc.identifier.urihttp://hdl.handle.net/11718/10041
dc.descriptionRavichandran, N.and Bahuguna, Doorva (March, 2006) IIM-B Management Review, Vol.18(1), Pp.59-66en
dc.language.isoenen
dc.subjectPassport Oficeen
dc.subjectGovernment Agencyen
dc.titleRule bound government agency to customer centric facility: can Indian passport offices make the leapen
dc.typeArticleen


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