Rule bound government agency to customer centric facility: can Indian passport offices make the leap
dc.contributor.author | Ravichandran, N. | |
dc.contributor.author | Bahuguna, Doorva | |
dc.date.accessioned | 2006-10-28T04:04:52Z | |
dc.date.available | 2006-10-28T04:04:52Z | |
dc.date.copyright | 2006 | |
dc.date.issued | 2006-10-28T04:04:52Z | |
dc.identifier.uri | http://hdl.handle.net/11718/10041 | |
dc.description | Ravichandran, N.and Bahuguna, Doorva (March, 2006) IIM-B Management Review, Vol.18(1), Pp.59-66 | en |
dc.language.iso | en | en |
dc.subject | Passport Ofice | en |
dc.subject | Government Agency | en |
dc.title | Rule bound government agency to customer centric facility: can Indian passport offices make the leap | en |
dc.type | Article | en |
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