Outcomes of in tension to quit of Indian IT professionals
Abstract
Intention to quit has been getting attention in the context of employee attrition,
with focus on its antecedents. A related aspect that needs attention is
the outcome of intention to quit, where little research has occurred, especially
in the Indian context. The present study explores performance orientation,
organizational deviance, and organizational citizenship behavior as outcomes
of intention to quit of Indian IT professionals. These factors become
critical in the context of human resource management because employees
who want to quit may become less productive or even dysfunctional for the
organization. Interviews and a questionnaire-based survey were used in this
research. The survey was conducted using software professionals with work
experience of less than four years, with the results based on 533 responses.
The initial results show that as hypothesized, intention to quit does lead to
less performance orientation, higher organizational deviance, and less organizational
citizenship behavior. Further, exploration using structural equation
modeling shows that performance orientation mediates the relationships
between intention to quit and organizational citizenship behavior as
well as between intention to quit and organizational deviance. This study’s
fi ndings imply that organizations need to understand that employees with
a high intention to quit can prove costly from multiple dimensions.
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