Union Formation in the Indian Call Centre/BPO Industry

dc.contributor.author	D'Cruz, Premilla
dc.contributor.author	Taylor, Philip
dc.contributor.author	Noronha, Ernesto
dc.contributor.author	Scholarios, Dora
dc.date.accessioned	2011-05-05T04:07:04Z
dc.date.available	2011-05-05T04:07:04Z
dc.date.copyright	2009-04-15
dc.date.issued	2011-05-05T04:07:04Z
dc.identifier.citation	D’Cruz, Premilla; Taylor, Philip; Noronha, Ernesto and Scholarios, Dora, "Union Formation in the Indian Call Centre/BPO Industry" in Bob Russell and Mohan Thite (eds.), Managing Human Resources in Indian Call Centres/BPO Providers, New Delhi: Sage Publications, 2009.	en
dc.identifier.uri	http://hdl.handle.net/11718/10512
dc.description	in Bob Russell and Mohan Thite (eds.), Managing Human Resources in Indian Call Centres/BPO Providers, New Delhi: Sage Publications, 2009.	en
dc.language.iso	en	en
dc.title	Union Formation in the Indian Call Centre/BPO Industry	en
dc.type	Book chapter	en

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