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    • Improving effectiveness of chatbots for e-commerce marketplaces 

      Sharda, Anuj; Sain, Gagan (Indian Institute of Management Ahmedabad, 2021-12-14)
      Shoppers are increasingly buying at online marketplaces like Amazon, Flipkart, Paytm Mall, Tata CliQ, etc. With growing demand, the ability of a platform to help a customer in deciding what to buy (pre-purchase), how to ...