• Investigating the impact of digital payment system adoption by retailers in their multi-dimensional performance in an emerging market 

  Adhikary, A.; Krishna Sunder, D.; Borah, S.B.; Sharma, A. (2020-02-14)

• A conceptual Framework for Exploring the Policy Implications and Consumer Decision Components for Medical Tourism 

  Muhammed KM, Sudheer; D’Souza, Sunil C. (Indian Institute of Management, Ahmedabad, 2015)

  Travelling around the globe for medical treatment is becoming more and more prevalent these days. The fundamental premise of medical tourism is that the same care, or even better quality of care, may be available in other ...

• Medical Tourism: Recruiting the Right Coordinator for Transnational Patients 

  Sohani, Shrihari S.; Singh, Manjari; Pandey, Jatin (Indian Institute of Management, Ahmedabad, 2015)

  Acquisition of transnational patients in medical tourism is a comprehensive exercise that can span over months and require coordination from multiple stakeholders in a hospital. The quality of communication with these ...

• Study of Cost Analysis of in House Dieteary Services in a Tertiary Care Academic Hospital 

  Singh, Sukhbir; Ahalawat, Indu; Singh, Brijender; Singh, Satpal; Chauhan, Ashok (Indian Institute of Management, Ahmedabad, 2015)

• Patterns of Utilization of Maternal Healthcare Services in Haryana 

  Katyal, Sonal (Indian Institute of Management, Ahmedabad, 2015)

• Indian Medical Tourism: Opportunities & Challenges 

  Bhangale, Vijay (Indian Institute of Management, Ahmedabad, 2015)

  Medical Tourism is the growing practice of travelling across international borders to obtain health care. It mixes leisure, fun and relaxation together with wellness and healthcare. Within Asia, India, Thailand and Singapore ...

• Customer Service in Hospitals– Implementation of New Method in Private Hospitals 

  Saravanasundar, T.; Satheeshkumar, R. (Indian Institute of Management, Ahmedabad, 2015)

  This paper examines and measures the quality of services provided by private hospitals. Empirical research is used to determine patients‟ expectations and perceptions of the quality of service, and a comprehensive scale ...

• SMACpulseTAM: A Conceptual Model on Disruptive Technologies in Health Care 

  Ramakrishnan, T. R. (Indian Institute of Management, Ahmedabad, 2015)

  Albert Einstein says, ‘The significant problems we have cannot be solved at the same level of thinking with which we created them,’ which reflects to today’s consumer behavior and the business challenge. The nurses in ...

• Provision of Emergency Obstetric Services in Rural Gujarat, India: Challenges and Solutions 

  Iyer, Veena; Sidney, Kristi; Mehta, Rajesh; Mavalankar, Dileep; De Costa, Ayesha (Indian Institute of Management, Ahmedabad, 2015)

  Background: The importance of emergency obstetric services in saving mothers’ lives and the inadequacy of these services in less developed regions of the world has been documented by many agencies. The development of private ...

• Business Model Innovation in Health Care Infrastructure in India 

  Ghosal, Avishek; Bhaskar, Amritesh; Sharma, Ayush (Indian Institute of Management, Ahmedabad, 2015)

  Healthcare is a fast evolving sector, where global trends force healthcare providers to adapt quickly their business models. India is at the crossroads of an exciting and challenging period in its history. Making healthcare ...

• Seeking Information after the 2010 Haiti Earthquake: A Case Study in Mass-fatality Management 

  Gupta, Kailash (Indian Institute of Management, Ahmedabad, 2015)

  Purpose: The research investigated the information-seeking in mass-fatality management (MFM) by the people directly affected by the Haiti 2010 earthquake, which killed an estimated 316,000 people according to the government ...

• Evidence Based Practice: Proving that what you do makes a Difference in Management of Dental Clinical Practice 

  Shah, Jay C. (Indian Institute of Management, Ahmedabad, 2015)

  Clinical dentistry is becoming increasingly complex and our patients more knowledgeable. Evidence-based care is now regarded as the ―gold standard‖ in health care delivery worldwide. The basis of evidence based dentistry ...

• Assess the attitude of Health Workers regarding Rural Clinical Practice in India 

  Patel, Kamlesh K.; Bhojak, Nimesh P. (Indian Institute of Management, Ahmedabad, 2015)

  Purpose - The study aims to assess the different factors which influence the rural practice preference among health workers. Design/methodology/approach - Primary Study was conducted in Rural Hospital. The primary data ...

• Quality of Work Life plays the Mediating role in between Workplace Empowerment and Employee Commitment: A Study on Healthcare Employees of an Indian State 

  Nayak, Tanaya; Sahoo, Chandan K.; Mohanty, Pravat K. (Indian Institute of Management, Ahmedabad, 2015)

  The changing priorities in healthcare can only be pursued through innovation in systems and strategies, sustained by a competent and dedicated workforce. Quality of work life (QWL) is being accepted as the foremost criterion ...

• Predictive Analytics For Better Health And Disease Reduction 

  Jhajharia, Smita; Pal, S.K.; Verma, Seema; Kumar, Manish (Indian Institute of Management, Ahmedabad, 2015)

  Predictive analytics can be used effectively to evaluate enormous data generated by health care industry to extract useful information and establish relationships amongst the variables. In our country, health care providers ...

• Ensemble Approach for Zoonotic Disease Prediction Using Machine Learning Techniques 

  Singh, Rama K.; Sharma, Vikash C. (Indian Institute of Management, Ahmedabad, 2015)

  More than two thirds of emerging infectious diseases in recent decades are zoonotic in origin. Timely prediction of these diseases which migrate from animals to humans and preventive measures to stop the loss in terms of ...

• Willingness To Pay For Reproductive Healthcare Services: A Case Study Of Patna 

  Mathur, Rachna (Indian Institute of Management, Ahmedabad, 2015)

  The present study focused on the importance of reproductive healthcare and aims to find out the willingness to pay for reproductive healthcare services in Patna. There are various sources of health care financing in India ...

• Customer Perceived Service Quality, Satisfaction and Customer Loyalty: An Empirical Test of Mediation in Private Hospitals 

  Rama, Koteswara R. K.; Panda, Rajeev K. (Indian Institute of Management, Ahmedabad, 2015)

  The purpose of the study is to examine the impact of perceived service quality on customer satisfaction and customer loyalty, and find mediating role of customer satisfaction was also assessed between perceived service ...

• Functional Food Acceptance in India: Socio-Demographic and Lifestyle Determinants 

  Shamal, S.; Mohan, Bijuna C. (Indian Institute of Management, Ahmedabad, 2015)

  Lifestyle changes and poor eating habit augmented the development of diseases like cardiovascular diseases, type 2 diabetes, obesity and certain type of cancer as never before in the developing countries particularly in ...

• Public-Private Partnership In Healthcare In India : Analysis Of Success Factor Using Quantitative Content Analysis 

  Saxena, Nitya (Indian Institute of Management, Ahmedabad, 2015)

  Public/Private Partnerships (PPP) in healthcare in India forms a part of recent health sector reforms. With increasing percentage of Gross Domestic Product (GDP) being spend on healthcare, it is important to analyze the ...

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