Browsing Conference Proceedings by Author "Jain, Ankur"
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Effects of TQM on Perceptual HRM
Jain, Ankur (Indian Institute of Management, Ahmedabad, 2013)This paper examines the effects of TQM practices practiced by software organizations on perceptual HRM within India. The study sample consisted of 324 employees, resulting in a response rate of 81 percent. A questionnaire ...