Browsing Conference Proceedings by Author "Pereira, Vijay"
Now showing items 1-1 of 1
-
Colliding Conflicting Perspectives: The rhetoric and reality of employee turnover- Evidence from the Indian BPO industry
Pereira, Vijay; Sharma, Kajal; Malik, Ashish (Indian Institute of Management, Ahmedabad, 2013)This study provides a deeper exploration of the qualitative thematic structures of conflicting accounts between employee reasons to quit and managerial strategies to prevent employee turnover in six business process ...