Browsing 3rd Biennial Conference of the Indian Academy of Management (IAM), 2013 by Subject "Stress"
Now showing items 1-2 of 2
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Impact of a Sudarshan Kriya Based Occupational Stress Management Intervention on Physiological and Psychological Outcomes
(Indian Institute of Management , Ahmedabad, 2013-12-12)In a field experiment with 72 participants, we study the impact of Sudarshan Kriya on participants’ physiological and psychological variables. The intervention significantly reduced participants’ stress levels and blood ... -
Organizational Citizenship Behavior And Job Satisfaction Among Call Centre Representatives In Relation To Stressful Environment
(Indian Institute of Management, Ahmedabad, 2013)In today’s competitive environment, managing the ever escalating customer expectations and need is a key to survival and growth for any company. Considering the consumer-centric nature of the service industry, particularly ...