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  • Service quality versus service experience: an empirical examination of the consequential effects in B2B services 

    Roy, Subhadip; Sreejesh, S; Bhatiac, Sandhya (Elservier, 2019-02-28)
    The present study investigates the role of service experience in B2B services vis-a-vis service quality. In particular, the study addresses the question: how do the relative effects of service quality versus service ...
  • Understanding the structural characteristics of a firm’s whole buyer–supplier network and its impact on international business performance 

    Borah, Sourav Bikash; Amalesh Sharma, Amalesh; V. Kumar, V; Yan, Jun; Adhikary, Anirban (Springer, 2019-03-01)
    Building on the network theory and the concept of organizationalambidexterity, we investigate the impact of structural characteristics of afirm’s whole buyer–supplier network: network density, betweennessc ...
  • Success is a thief: inspirational convocation speeches 

    Ravichandran, N. (Random House India Gurgaon, 2015)
    ‘Success is at thief; failure is a fortune’—R. Gopalakrishnan, Director, Tata Sons Ltd Convocation is a magical time for graduates—it is liberating and petrifying in equal measure. It is tradition to invite a noted personality ...
  • Legal aspects of business 

    Pathak, Akhileshwar (McGraw-Hill Education New Delhi, 2015)
    The book interfaces law with management. It comprehensively deals with almost every field of law which has a bearing on business. The focus of this edition ? like that of the earlier editions ? is on making the teaching ...
  • Global public health policies: case studies from India on planning and implementation 

    Ramani, K.V. (Business Expert Press New York, 2015)
    Health issues (physical, mental, and social well-being) affecting any community, instead of health issues of individuals, are addressed under the broad category “Public Health”. As per WHO, public health refers to all ...
  • Effective people 

    Rao, T.V. (Random House India Gurgaon, 2015)
    Is Shahrukh Khan an effective actor? Is Naresh Trehan an effective doctor? Was A.P.J. Abdul Kalam an effective nation builder? Are you an effective person? In this book, bestselling author T.V. Rao studies and analyses ...
  • Contracts and arbitration for managers 

    Agarwal, Anurag K. (Sage Publications Los Angeles, 2015)
    This book presents contracts and arbitration from a business perspective. The book targets managers and engineers – who do not have a formal law education– but grapple with issues related with contracts and arbitration ...
  • Mysteries in management 

    Mathur, Ajeet N. (Penguin Random House Gurgaon, 2016)
    Can managerial productivity be measured? In management, we continue to take many things for granted and not question the ‘unthought, unexplained knowns’. Why are women under-represented in parliament and in several corporate ...
  • Psychological contract: managing employee-employer relationship 

    Agarwal, Promila (LAP LAMBERT Academic Publishing Saarbrucken, 2016)
    This book presents a comprehensive framework of the psychological contract. The exhaustive synthesis of review of literature promises to provide a holistic picture of psychological contract to the scholars interested in ...
  • Grassroots innovation: minds on the margin are not marginal minds 

    Gupta, Anil K. (Penguin Random House India, 2016)
    A moral dilemma gripped Professor Gupta when he was invited by the Bangladeshi government to help restructure their agricultural sector in 1985. He noticed how the marginalized farmers were being paid poorly for their ...
  • Trucking business management: cases and concepts 

    Roy, Debjit; Raghuram, G.; Jain, Rekha; Tripathi, Sanjeev; Sharda, Kirti (McGraw-Hill Education New Delhi, 2016)
    Trucking Business Management is a compilation of cases authored by professors and researchers of IIM Ahmedabad in the field of road transportation. It is an attempt to fill the business-practice gap and impart a professional ...
  • Towards a safer world of banking: Bank regulation after the subprime crisis 

    Mohan, T. T. Ram (Business Expert Press New York, 2017)
    In 2007, the world economy was hit by a banking crisis which originated in the US. It is yet to recover fully from the impact of the crisis. This book seeks to address issues thrown up by the banking crisis, better known ...
  • Breast cancer: medical treatment, side effects, and complementary therapies 

    Ramani, K.V.; Ramani, Hemalatha (Momentum Press New York, 2017)
    A cancer prognosis has the tendency to knock patients and their family off their feet. Nothing can prepare people for the big “C” and it often feels like they are losing control over their own life, where nothing will be ...
  • Weaving analytics for effective decision making 

    Banarjee, Arindam; Banerjee, Tanushri (SAGE Publications New Delhi, 2017)
    Weaving Analytics for Effective Decision Making helps managers unleash the power of analytics. It provides a roadmap for implementing analytics and securing a high return on investment for the organization. The book is ...
  • Rice productivity and food security in India: a study of the system of rice intensification 

    Varma, Poornima (Springer Singapore, 2017)
    This book contributes to the adoption of agricultural technology in general and to literature on the System of Rice Intensification (SRI) in particular by identifying the factors that influence the decision to adopt SRI ...
  • Oilseed production in India: the problems and prospects 

    Sharma, Vijay Paul (Springer Ahmedabad, 2017)
    This book analyses the performance and potential of India’s oilseed sector, identifies the major constraints facing the industry and suggests options for increasing the country’s oilseed production and productivity, taking ...
  • Marketing in emerging economies 

    Banerjee, Arindam; Jaiswal, Anand Kumar (Indian Institute of Management, Ahmedabad, 2017)
  • Not just grades: Schools that educate differently 

    Sharma, Rajeev (Penguin Portfolio Gurgaon, 2018)
    In the race to admit more and more children in privately run, English-medium schools and orient them to a world of cut-throat competition and grades-based performance, the quality of education is suffering. Children, ...
  • Indian perspectives on workplace bullying: A decade of insights 

    D'Cruz, Premilla; Noronha, Ernesto; Mendonca, Avina; Mishra, Nidhi (Springer New Delhi, 2018)
    This book, recognizing that workplace bullying is a significant employment relations and occupational health and safety problem in India which warrants urgent and holistic intervention, presents empirical studies examining ...
  • Enhancing energy efficiency in India: assessment of sectoral potentials 

    Vishwanathan, Saritha S.; Garg, Amit; Tiwari, Vineet; Kankal, Bhushan; Kapshe, Manmohan; Nag, Tirthankar (Energy Efficiency Series India, 2017)

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