Browsing Faculty Publications (Bibliographic) by Author "Taylor, Philip"
Now showing items 1-7 of 7
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Domestic Labour: The Experience of Work in India’s Other Call Centre Industry
D'Cruz, Premilla; Taylor, Philip; Noronha, Ernesto; Scholarios, Dora (2011-05-05) -
Employee Voice and Collective Formation in the Indian BPO Industry
D'Cruz, Premilla; Noronha, Ernesto; Taylor, Philip; Scholarios, Dora (2010-06-08) -
Employee voice and collective formation in the Indian ITES - BPO industry
Taylor, Philip; Noronha, Ernesto; Scholarios, Dora; D'Cruz, Premilla (Economic and Political Weekly, 2008-11-11)The growth of the information technology enabled services-business process outsourcing industry calls for attention to employees' working conditions and rights. Can an independent organisation such as unites Pro (the union ... -
Indian call centres and business process outsourcing: a study in union formation
Taylor, Philip; D'Cruz, Premilla; Noronha, Ernesto; Scholarios, Dora (New Technology, Work, and Employment, 2010-11-11)In this exploratory study of union formation in the Indian call centre/business process outsourcing sector, the authors draw upon evidence from the first detailed survey of members of the recently formed UNITES, and from ... -
Indian call centres and business process outsourcing: a study in union formation
D'Cruz, Premilla; Taylor, Philip; Noronha, Ernesto; Scholarios, Dora (2009-04-15)In this exploratory study of union formation in the Indian call centre/business process outsourcing sector, the authors draw upon evidence from the first detailed survey of members of the recently formed UNITES, and ... -
Union Formation in the Indian Call Centre/BPO Industry
Taylor, Philip; D'Cruz, Premilla; Noronha, Ernesto; Scholarios, Dora (2010-07-10)In this exploratory study of union formation in the Indian call centre/business process outsourcing sector, the authors draw upon evidence from the first detailed survey of members of the recently formed UNITES, and from ... -
Union Formation in the Indian Call Centre/BPO Industry
D'Cruz, Premilla; Taylor, Philip; Noronha, Ernesto; Scholarios, Dora (2011-05-05)