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Now showing items 71-80 of 104
Navigating embeddedness: Experiences of Indian IT suppliers and employees in the Netherlands
(Springer, 2018)
In this article, we shift the usual analytical attention of the GPN framework from lead firms to suppliers in the network and from production to IT services. Our focus is on how Indian IT suppliers embed in the Netherlands ...
Protecting my interests: HRM and targets’ coping with workplace bullying
(Qualitative Report, 2011-01-28)
Based on a study rooted in van Manen's hermeneutic phenomenology, conducted with agents working in international facing call centers in Mumbai and Bangalore, India, this paper describes targets' coping with workplace ...
The experience of work in India’s domestic call centre industry
(International Journal of Human Resource Management, 2013)
Research on Indian call centres has focused almost exclusively on international-facing operations, at the expense of its domestic sub-sector, which is driven by different economic dynamics, namely the expanding Indian ‘new ...
Doing and disseminating meaningful research
(Research World, 2014-06-02)
The panel discussion was organised as part of a doctoral colloquium and the audience included several research students. The panellists were experienced academics from institutions of higher learning in Canada, India, ...
Workplace bullying across the globe: a cross-cultural comparison
(Emerald insight, 2018-08-02)
Purpose – The purpose of this paper is to analyze cross-national and cross-cultural similarities and
differences in perceptions and conceptualizations of workplace bullying among human
resource professionals (HRPs). ...
Still a distance to go: social upgrading in the Indian ITO-BPO-KPO Sector
(Cambridge University Press, 2016)
India is the worldwide offshore services market leader, with a share of 58 per cent of the global outsourcing industry. The aggregate revenues in FY 2013 were about $108 billion with exports contributing 75.8 billion of ...
Coping with Workplace Bullying
(2011-05-09)
This study with explore how targets of workplace bullying cope with their experience.
Cross-Cultural Study of Workplace Bullying
(Indian Institute of Management Ahmedabad, 2013)
Avanti’s Dilemma
(2011-05-06)