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Now showing items 51-60 of 96
Linking emotional dissonance and organizational identification to turnover intention and emotional well-being: a study of medical representatives in India.
(2010)
Infl uencing customers’ perception of service quality through service interaction
is becoming imperative for organizations to sustain competitive advantage.
As a result, the critical challenge before many organizations ...
The dynamics of strategic militant managerialism: analysis of a "Strike"
(2010)
The collectivisation efforts of em
ployees evoke strong responses
from managements seeking to sur
vive in an uncertain and turbulent
environment. The contours of these
responses are explored through the
analysis ...
Challenges in adopting market mechanisms for spectrum: lessons from India and the Philippines
(2010-05-03)
Technological developments in wireless and the decreasing costs have created opportunities
for faster deployment of telecommunications services. This speed is critical for developing
countries, especially in rural areas, ...
Revenue impacts of demand unconstraining and accounting for dependency
(2010-05-03)
Accurate forecasts are crucial to an airline revenue management system. Historical
demand data for two fare classes used for forecasting in an airline are often censored and correlated. In this
article, we propose a ...
Impact of initial trust image on shopper trust and patronage intentions: a study of young male apparel shoppers in India
(2010-05-03)
The purpose of this paper is to examine the role of “initial” store image in a new store.
Existing research affords limited explanation of how shopper trust in store is formed prior to store
visits and regarding the ...
Development of utility function for life insurance buyers in the Indian market
(2010-09-07)
Insurance as a financial instrument has been used for a long time. The dramatic increase in competition
within the insurance sector (in terms of providers coupled with awareness for the need for insurance) has
concomitantly ...
Design and application of risk-adjusted cumulative sum for strength monitoring of ready mixed concrete
(2010-06-15)
The cumulative sum procedure is an effective statistical process control tool that can be used to monitor the quality of ready
mixed concrete during its production process. In this paper, an attempt has been made to design ...
A quest for social justice: a colloquium to build a network
(2010-09-07)
The goal of social justice can sometimes be seen as making a lion’s den, a happy
zoo. It can also be seen as balancing the competing claims for common spaces,
be it in economic, social or cultural domains. But the most ...
IT enables business process re-engineering at YCH distri park (Singapore)
(2010-10-06)
The Yap Chwee Hock Distribution Park (YCH DistriPark) in Tuas, Singapore
started as a passenger transportation company in the 195Os, changed its business
to cargo transportation in the 197Os, and is today offering ‘total ...
Assessing the impact of e-government: a study of e-government projects in India, information technologies, and international development
(2010)
In recent years, there has been extensive investment in e-government throughout
the developing world. Still, little is known about the impact of those investments,
partly due to a lack of assessment guidance. This paper ...