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Being professional: organizational control in Indian call centres
(2006-10-29)
The relationship between technocratic and socioideological control in organizations is contested
among scholars. In an attempt to understand this complex interlinkage, the present study
examined organizational control ...
A necessary evil: the experiences of managers implementing downsizing programmes
(2006-10-27)
This paper presents the findings of a phenomenological study, which describes the experiences of human
resource (HR) managers implementing a downsizing programme in a steel manufacturing organisation in
India. Data were ...