The case describes the process of development and implementation of a major application namely the Computer Automated Services System (CASS) in Telekom Malaysia, Malaysia. CASS is an integrated application covering invoicing, ...

The case focuses on the bidding decision faced by Bharti Cellular Limited in the context of the fourth cellular licensing for cellular services in India. The Department of Telecommunications (DOT) announced the guidelines ...

In August 1999, Canto Systems Limited (CSL) won a contract to provide AHAAN Telecommunications Limited (ATL) with an integrated solution to cater to its building and accounting requirements. CSL partnered with various ...

Owing to rapid technological changes, convergence of media has led to the availability of “triple play” (i.e. voice, video, and Internet) on a single channel. In this context access to the last mile or the customer premises ...

e-Gram provides for electronic issue of certificates required by villager's for generating livelihood opportunities. The objective is to improve the efficiency and effectiveness of service delivery by the government to the ...