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The concept of alienation: towards conceptual clarity
(International Journal of Organizational Analysis, 2012)
Purpose – Although alienation as a concept has a rich history, it has suffered relative neglect in organizational studies and one possible reason for the same is its conceptual ambiguity vis-à-vis popular and long-standing ...
Donning the mask: effects of emotional labour strategies on burnout and job satisfaction in community healthcare
(Oxford University Press, 2016)
Emotional labour involves management of one's emotions to match the demands of their roles. This emotion display involves just expression (surface-level emotional labour) or experience in addition to expression (deep-level ...
Donning the mask: Effects of emotional labour strategies on burnout and job satisfaction in community healthcare
(Oxford University Press, 2016)
Emotional labour involves management of one's emotions to match the demands of their roles. This emotion display involves just expression (surface-level emotional labour) or experience in addition to expression (deep-level ...