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Now showing items 271-273 of 273
Exploring the role of HRM in service delivery in healthcare organizations: A study of an Indian hospital
(SAGE Publications Ltd, 2013)
The new service management school of thought acknowledges a set of new human resource management (HRM) practices, underpinned by the concept of satisfaction mirror between customers and front-line workers. HRM practices ...
Grassroots Innovations for Inclusive Development: Need for a Paradigmatic Shift
(SAGE Publications Ltd, 2013)
Tapping the entrepreneurial potential of grassroots innovation
(Stanford Social Innovation Review, 2013)
The article discusses the author's views on the complex challenge of tapping the social entrepreneural potential in developing countries to leverage grassroots innovation. He explains that the imperative search for inclusive ...