Search
Now showing items 9371-9380 of 10700
Employee Dilemmas in the Indian ITES-BPO Industry
(2011-05-05)
Doing dignity work: Indian security guards interface with precariousness
(Springer, 2018-08-22)
Increasing global competition has intensified the use of informal sector workforce worldwide. This phenomenon is true with
regard to India, where 92% of the workers hold precarious jobs. Our study examines the dynamics ...
Employee Identity in Indian Call Centres
(Response/Sage Publications, 2011-01-12)
Based on a series of qualitative inquiries exploring employee experiences of work in international facing call centres in Mumbai and Bangalore, India, this book presents the lived experience of call centre agents, coupled ...
Navigating embeddedness: Experiences of Indian IT suppliers and employees in the Netherlands
(Springer, 2018)
In this article, we shift the usual analytical attention of the GPN framework from lead firms to suppliers in the network and from production to IT services. Our focus is on how Indian IT suppliers embed in the Netherlands ...
Protecting my interests: HRM and targets’ coping with workplace bullying
(Qualitative Report, 2011-01-28)
Based on a study rooted in van Manen's hermeneutic phenomenology, conducted with agents working in international facing call centers in Mumbai and Bangalore, India, this paper describes targets' coping with workplace ...
The experience of work in India’s domestic call centre industry
(International Journal of Human Resource Management, 2013)
Research on Indian call centres has focused almost exclusively on international-facing operations, at the expense of its domestic sub-sector, which is driven by different economic dynamics, namely the expanding Indian ‘new ...
Doing and disseminating meaningful research
(Research World, 2014-06-02)
The panel discussion was organised as part of a doctoral colloquium and the audience included several research students. The panellists were experienced academics from institutions of higher learning in Canada, India, ...
Rethinc: what's broke at today's corporations and how to fix it
(Random House, 2015)
Corporations are crucial to society s well-being. Yet, not many have chosen to adapt themselves to the expectations of employees and the society at large. Prof. Ram Mohan identifies the three main problems that ail companies ...
Faculty-student coauthorship as a means to enhance STEM graduate students’ research skills
(Emerald, 2016)
This study aims to examine the contribution of faculty–student coauthorship to the
development of graduate students’ research skills in the sciences, technology, engineering and
mathematics (STEM) by quantitatively ...