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Now showing items 9701-9710 of 10718
Inequality, Public Investment and Deficits in India
(2011-05-05)
Cross-Cultural Study of Workplace Bullying
(Indian Institute of Management Ahmedabad, 2013)
Avanti’s Dilemma
(2011-05-06)
Positives outweighing negatives: the experiences of Indian crowd sourced workers
(2016)
This article reports on an empirical study of Indian freelancers working via
Elance-oDesk (now renamed Upwork). In a qualitative approach, data were
gathered from 24 freelancers across India through in-depth telephone ...
Linkage between perceived external prestige and emotional labour: mediation effect of organizational identification among pharmaceutical representatives in India
(Elsevier Inc., 2012)
With the increasing importance of customer service in sustaining competitive advantage, one of the challenges before the organizations is how to motivate their employees to perform desired emotional labor during customer ...
Cyberbullying: an emergent phenomenon in contemporary workplaces
(Palgrave Macmillan, 2016)
The emerging world of virtual work is not tied to physical workplaces or particular locations, but is dispersed and footloose. It is frequently precarious, and blurs the boundaries between work and non-work, production and ...
Partially empowering but not decent? The contradictions of online labour markets
(Springer, 2017)
Online labour markets (OLMs) are new global workplaces that represent the latest wave of offshoring. Indians have a strong presence on OLMs, being freelancers on both international and national platforms, adding to the ...
Experiencing depersonalized bullying: a study of Indian call centre agents
(Work Organization, Labour and Globalization, 2009-01-28)
This article uses the concept of depersonalized bullying to explain the way in which call-centre agents employed in international call centres in Mumbai and Bangalore, India experience their work as an oppressive regime. ...
Engaging the professional: organizing call centre agents in India
(Industrial Relations Journal, 2009-01-28)
The extremely challenging external environment poses numerous challenges to union formation among call centre agents in India. Complicating matters is the acquired professional identity of call centre agents. In this ...