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The motivation paradox: Understanding contradictory effects of awards on contribution quantity versus quality in virtual community
(ScienceDirect, 2023-11)
We use the lens of the intrinsic/extrinsic motivation theory to holistically model the effects of intangible awards on member contribution in virtual communities. Using multiple studies on Yelp, we validate that the influence ...
Understanding the relationship between reviews, search and sales: a study of the Indian car market
(Emerald, 2023-11-20)
Purpose
While there has been extensive research on understanding the effects of online reviews on product sales, there is not enough investigation of the inter-relationships between online reviews, online search and product ...
Understanding the impact of augmented reality product presentation on diagnosticity, cognitive load, and product sales
(Elsevier, 2024-04)
Augmented reality (AR) enhances consumers’ sensory responses to online product presentations, providing a more immersive experience. In online marketplaces, the utilization of various sensory modalities for product ...
“So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy
(Elsevier, 2023-08-01)
Transformative artificially intelligent tools, such as ChatGPT, designed to generate sophisticated text indistinguishable from that produced by a human, are applicable across a wide range of contexts. The technology
presents ...
Have a Nice Flight! Understanding the Interplay Between Topics and Emotions in Reviews of Luxury Airlines in the Pre- and Post-Covid-19 Periods
(Springer, 2024-01-25)
Few studies assessed the impact of Covid-19 on the aviation industry from the passengers’ perspective. This study examined how airline passengers’ emotions (positive and negative) and sub-emotions (joy, trust, surprise, ...
Does centralization of online content regulation affect political hate speech in a country? A public choice perspective
(Elsevier, 2024-01-04)
This study primarily examines how the centralization of online content regulation increases political hate speech
in a country. It also explores the roles of the government’s social media surveillance and disinformation ...
What shall I learn? Two-stage decision making under social influence on corporate E-learning platforms
(Elsevier, 2023-04-14)
E-learning platforms have increasingly been adopted by corporate employees in the workplace. On these platforms, users typically follow a two-stage decision-making process: they first choose which content to learn and
then ...
“Real impact”: Challenges and opportunities in bridging the gap between research and practice – Making a difference in industry, policy, and society
(Elsevier, 2024-02-04)
Achieving impact from academic research is a challenging, complex, multifaceted, and interconnected topic with a number of competing priorities and key performance indicators driving the extent and reach of meaningful and ...