Now showing items 1-2 of 2
Challenges in running a Tertiary/Quaternary Care Hospital
(Indian Institute of Management Ahmedabad, 2017-01-24)
Provision of healthcare falls under the purview of the service sector and the consumer expectation is service excellence. Hospitals are being constantly compared to similar providers in the hospitality domain, financial services ...
Building a Compassionate Organization
(Indian Institute of Management Ahmedabad, 2017-12-14)
The CMHS seminar held at Wing - 11 Committee Room, IIMA on December 14, 2017 by Dr. Aravind Srinivasan, CMO, Aravind Eye Hospital, Chennai on Building a Compassionate Organization