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Latent and manifest points of conflict in Indian call centres

dc.contributor.authorNoronha, Ernesto
dc.contributor.authorD'Cruz, Premilla
dc.date.accessioned2015-03-04T10:23:22Z
dc.date.available2015-03-04T10:23:22Z
dc.date.issued2012
dc.identifier.citationNoronha, Ernesto; D'Cruz, Premilla, "Latent and Manifest Points of Conflict in Indian Call Centres" in P. Sinha (ed.), Containing Workplace Conflicts, New Delhi: Bookline, 2012en_US
dc.identifier.urihttp://hdl.handle.net/11718/13163
dc.language.isoenen_US
dc.publisherBooklineen_US
dc.subjectWorkplace Conflictsen_US
dc.subjectConflicts in Indian Call Centresen_US
dc.titleLatent and manifest points of conflict in Indian call centresen_US
dc.typeBook chapteren_US


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