Empirical evaluation of dimensionality of organizational citizenship behavior for Indian business context

Abstract

Knowledge about dimensionality of Organizational Citizenship Behavior (OCB) is essential for conducting any future research on the construct. The present study explores the suitability of OCB conceptualization developed by Organ (1988) in Indian business context. Confirmatory Factor Analysis (CFA) was performed to test the dimensionality of the 5-factor OCB conceptualization. Based on the results of CFA alternate conceptualizations were explored. A three factor conceptualization consisting of ‘organizationorientation’, ‘punctuality’ and ‘individual-orientation’ factors showed excellent fit with data. Concurrent validity of factors was tested with organizational justice, organizational identification and job tenure. ‘Organization-orientation’ and ‘individual-orientation’ emerged as significant dimensions of OCB. Implications for theory and practice are discussed