Understanding CRM process in service and product retailing and developing a CRM model specific to CrossWord

dc.contributor.advisor	Gupta, Arpan
dc.contributor.advisor	Jain, Nidhi
dc.contributor.author	Gupta, Arpan
dc.contributor.author	Jain, Nidhi
dc.date.accessioned	2016-08-26T04:16:24Z
dc.date.available	2016-08-26T04:16:24Z
dc.date.copyright	2003
dc.date.issued	2003
dc.identifier.uri	http://hdl.handle.net/11718/18416
dc.language.iso	en	en_US
dc.publisher	Indian Institute of Management Ahmedabad	en_US
dc.relation.ispartofseries	SP;001042
dc.subject	CrossWord	en_US
dc.subject	CRM strategies	en_US
dc.subject	CRM service and product	en_US
dc.subject	Human resources in CRM	en_US
dc.subject	Customer services in CRM	en_US
dc.title	Understanding CRM process in service and product retailing and developing a CRM model specific to CrossWord	en_US
dc.type	Student Project	en_US