Browsing Journal Articles by Author "D'Cruz, Premilla"

Now showing items 41-45 of 45

    • Target experiences of workplace bullying: insights from Australia, India and Turkey 

      D'Cruz, Premilla; Paull, M.; Omari, M.; Guneri-Cangarli, B. (Emerald Group Publishing Ltd., 2016)
      Purpose – The purpose of this paper is to explore target experiences of workplace bullying across Australia, India and Turkey, uncovering cross-cultural convergence and divergence. Design/methodology/approach – A ...

    • Technical call centres: beyond electronic sweatshops and assembly lines in the head 

      D'Cruz, Premilla; Noronha, Ernesto (2007-11-02)
      Views on call centres as work systems represent a dichotomy. While, on the one hand, call centres are seen as conforming to an engineering or mass service model, on the other hand, they are described as high commitment service ...

    • Workplace bullying across the globe: a cross-cultural comparison 

      D'Cruz, Premilla; Salin, Denise; Cowan, Renee; Adewumi, Oluwakemi; Apospori, Eleni; Bochantin, Jaime; Djurkovic, Nikola; Durniat, Katarzyna; Escartín, Jordi; Guo, Jing; Išik, Idil; Koeszegi, Sabine T.; McCormack, Darcy; Monserrat, Silvia Ines; Zedlacher, Eva (Emerald insight, 2018-08-02)
      Purpose – The purpose of this paper is to analyze cross-national and cross-cultural similarities and differences in perceptions and conceptualizations of workplace bullying among human resource professionals (HRPs). ...

    • Workplace bullying in the context of organizational change: the significance of pluralism 

      D'Cruz, Premilla; Noronha, Ernesto (Industrial Relations Journal, 2014-05-01)
      The presence of depersonalised bullying during organisational change, highlighted through empirical research on lay-off procedures in India's information technology sector, underscores the rhetoric of unitarist human ...

    • The workplace bullying: organizational change interface: emerging challenges for HRM 

      D'Cruz, Premilla; Noronha, Ernesto; Beale, David (International Journal of Human Resource Management., 2014)
      hough previous research has established organizational change as an antecedent of workplace bullying, issues about the source, aetiology, target orientation and level of organizational involvement and the role of HRM remain ...