Browsing Journal Articles by Author "Mottiani, Manoj"
Now showing items 1-1 of 1
-
HRD climate and customer satisfaction in Indian private banks
Mittal, Shweta; Gupta, Vishal; Mottiani, Manoj (Indian Journal of Industrial Relations, 2016-01)The present study examines the relationship between HRD climate and customer satisfaction. The HRD climate is conceptualized as comprising three components: general climate, OCTAPAC and HRD mechanisms. A survey based study ...