Browsing Journal Articles by Author "Wagner, Erica L."
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Negotiating absent practices and dormant features: discourse as a means of shaping the implementation of a global enterprise system to meet local work culture
Kandathil, George; Wagner, Erica L. (Conference on Human Factors in Computing Systems – Proceedings, May 2017, 2017)The introduction of a new enterprise system to an organization often necessitates the accommodation of standardized practices, which may be in conflict with local users’ practices and their work culture. We explore such a ... -
Technology non-affordances: The political interactions in the designer-user- technology trio in a developing country
Kandathil, George; Wagner, Erica L. (ACM Digital Library, 2017)The introduction of a new enterprise system to an organization often necessitates the accommodation of standardized practices, which may be in conflict with local users’ practices and their work culture. We ...