Browsing Journal Articles by Subject "Performance measurement"
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An integrated TOPSIS-MOORA-based performance evaluation methodology for the key service providers in sharing economy: case of Airbnb superhosts
(Benchmarking: An International Journal, 2020-10-30)Purpose In the context of sharing economy, the superhost program of Airbnb emerges as a phenomenal success story that has transformed the tourism industry and garnered humongous popularity. Proper performance evaluation ...