Browsing Journal Articles by Subject "Waiting time"
Now showing items 1-2 of 2
-
An analytical modeling framework for determining the optimal table mix in restaurants
(IFAC-PapersOnLine, 2015)We present a queuing theory based optimization model for determining the optimal table mix in a restaurant. The optimal table mix problem is formulated for an allotment policy in which the largest available group is allotted ... -
Worth the wait? How restaurant waiting time influences customer behavior and revenue
(ScienceDirect, 2018)In many service industries, customers have to wait for service. When customers have a choice, this waiting may influence their service experience, sojourn time, and ultimately spending, reneging, and return behavior. Not ...