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Customer dependence and customer loyalty in traditional and modern format stores
(Emerald Group Publishing Ltd., 2017)
Purpose: The purpose of this paper is to examine the relationship between customer loyalty and customer dependence in the context of modern format and traditional format stores. In the process, the role of switching cost ...
Bermuda triangle and the Indian retail industry
(2008-07-24)
Strategic alliance: from competition to co-operation
(2002-10-19)
Kool King limited
(2004-10-26)
Radio renaissance
(2001-07-17)
The world within the shop
(2001-07-17)
Infibeam Internet Retailing
(Ivey Publishing, 2013)
Consumer learning and store choice
(2007-11-01)