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Workplace bullying in the context of organizational change: the significance of pluralism
(Industrial Relations Journal, 2014-05-01)
The presence of depersonalised bullying during organisational change, highlighted through empirical research on lay-off procedures in India's information technology sector, underscores the rhetoric of unitarist human ...
High commitment management practices re-examined: the case of Indian call centers
(Economic and Industrial Democracy, 2012)
Considerable debate exists in the West about the effectiveness of high commitment management (HCM) practices in reducing the negative features associated with work in mass-production call centres. This debate has been ...