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Seeking attention: an investigation of salesperson influence strategies used while selling to small retailers
(Routledge, 2016)
The use of influence strategies is an integral component of the salesperson's role, while selling to retailers. However, it remains a chronically under-researched area, particularly so in emerging markets, which are distinct ...
Globalisation of commodification: legal process outsourcing and Indian lawyers
(Routledge, 2016)
Legal process outsourcing (LPO) refers to the contracting of legal work from regions where it is costly to perform, such as the US to areas where it can be performed at a significantly decreased cost. LPO has been made ...
From pyramids to diamonds: legal process offshoring, employment systems, and labor markets for lawyers in the United States and India
(ILR Review, 2016-03)
In this article, the authors argue that offshoring of legal work from the United States has contributed to the fracturing of the long-established internal labor market arrangements in large U.S. law firms. Drawing on ...
Positives outweighing negatives: the experiences of Indian crowd sourced workers
(2016)
This article reports on an empirical study of Indian freelancers working via
Elance-oDesk (now renamed Upwork). In a qualitative approach, data were
gathered from 24 freelancers across India through in-depth telephone ...