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Surat electricity company
(2000-08-19)
The case describes the issues in sustaining the momentum generated by a series of initiatives undertaken by the new management of an acquired company. In 1998, Torrent Group acquired controlling interest in Surat Electricity ...
Optimal factorial designs for cDNA microarray experiments
(Annals of Applied Statistics, 2008-11-09)
We consider cDNA microarray experiments when the cell populations have a factorial structure, and investigate the problem of their optimal designing under a baseline parametrization where the objects of interest differ ...
Collusion in government and corruption
(Journal of Interdisciplinary Economics, 2009-11-10)
Politicians require bureaucrats to implement policies. Due to information asymmetry about who is to be considered a beneficiary of policy screening devices like red tape are used. This results in opportunism by individuals ...
Database structure for a class of multi-period mathematical programming models
(Decision Support Systems, 2008-11-10)
We introduce how a generic multi-period optimization based decision support system (DSS) can be used for strategic and operational planning in a company with five fundamental elements, namely Materials, Facilities, Activities, ...
The healthcare system HIV/AIDS: an inextricable component in the experience of family care
(Critical Public Health, 2008-11-10)
Through a phenomenological study following van Manen's approach, family care experiences of caregivers and care receivers in the context of HIV/AIDS were studied in Mumbai, India. Data gathered through conversational ...
Doing emotional labour: the experiences of Indian call centre agents
(Global Business Review, 2008-11-02)
A qualitative study undertaken in Bangalore and Mumbai, India, on subjective work experiences of call centre agents, uncovered four major themes addressing agents’ perceptions of and responses to emotional labour demands. ...
Access of poor households to primary education in rural India
(Journal of Educational Planning and Administration, 2008-11-10)
The Planning Commission’s premise that the growth in India has bypassed the weaker sections due to their ineffective access to the basic services like primary education needs to be tested against the evidence. Traditionally ...
Customer satisfaction and service quality measurement in Indian call centres
(Managing Service Quality, 2008-11-10)
Purpose
– The purpose of this research is to examine customer satisfaction and service quality measurement practices followed in call centres.
Design/methodology/approach
– The study uses qualitative methodology ...
Interrelationship between economic growth, savings, and inflation in Asia
(Journal of International Economic Studies, 2009-11-10)
The present study examines the inter-relationship between economic growth, savings rate and inflation for south-east and south Asia in a simultaneous equation framework using two stage least squares with panel data. The ...
Globalization's underbelly: capital flows and the Indian economy
(Economic and Political Weekly, 2008-11-10)
Recent capital flows to India have been predominantly portfolio flows and they have been associated with a deteriorating current account position. To induce foreign savings to finance current account deficits requires the ...