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Now showing items 31-40 of 110
The myth of consumer sovereignty: an exploratory study
(Westburn Publishers Ltd, 2015)
This paper discusses the myth of consumer sovereignty (CS). In doing so, the paper examines how marketers impose further constraints on the already bounded rationality of consumers. The purpose of this paper is multifold: ...
Examining the influence of service quality on customer satisfaction and patronage intentions in convenience store industry
(Inderscience Enterprises Ltd., 2015)
This paper explores perceptions of service quality in the small retail business context. Specifically, the study applies the extant SERVQUAL models (Parasuraman et al., 1988; Dabholkar et al., 1996) in a convenience store ...
Impact of futures trading on spot markets: an empirical analysis of rubber in India
(Palgrave Macmillan, 2015)
The present study investigates the impact of futures trading on spot markets of rubber in India. The study focuses on the price discovery role of futures, direction of volatility spillovers, and the relationship between ...
Ambivalence: employee responses to depersonalized bullying at work
(SAGE Publications Ltd, 2015)
The present article furthers our understanding of the nascent concept of depersonalized bullying by exploring employee responses to the phenomenon. Through a qualitative enquiry of international-facing call centre agents ...
Indian consumer style inventory and its role in predicting Indian mall patronage intention
(Inderscience Enterprises Ltd., 2015)
The emergence of organised retail formats like malls in India has metamorphosed the retail scenario and transformed the consumers' shopping patterns. Consumer style inventory (CSI) has been successfully adapted for ...
The institutional dynamics perspective of ICT for health initiatives in India
(Impact of Information Society Research in the Global South, 2015)
As there has been a considerable investment in ICT for development (ICT4D) initiatives, policymakers, practitioners and academics are calling for a more comprehensive and meaningful assessment of the impact of such ...
Framework for structuring public private partnerships in railways
(Elsevier, 2015)
Structuring public private partnerships (PPP) in railways is a challenge, given its technology base, and obligation as a public and affordable mode of transportation. The sector provides strong incentives for vertical ...
A Bayesian quantile regression model for insurance company costs data
(John Wiley & Sons, Inc., 2015)
We examine the average cost function for property and casualty insurers. The cost function describes the relationship between a firm's minimum production cost and outputs. A comparison of cost functions could shed light ...
Selection of pallet management strategies based on carbon emissions impact
(Elsevier, 2015)
This work describes the lifecycle of wood pallets as they move through the supply chain and compares the environmental impacts of the three predominant pallet management strategies: single-use expendable, reusable buy/sell, ...
A logarithmic goal programming approach to develop the utility function for a railway travel
(Inderscience Enterprises Ltd., 2015)
Railway passengers are in a dilemma to choose the best train among several alternatives available in a particular route. A relative comparison of competing railways helps the passenger to make an informed choice before the ...