Browsing Research Projects by Author "Noronha, Ernesto"
Now showing items 1-11 of 11
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Closure of a Call Centre
Noronha, Ernesto (2011-05-09)The objectives are to: • understand the impact of closure. • understand the job search strategies post-closure. • understand the coping strategies of employees affected by closure. -
Emotional Labour in Indian Call Centres
Noronha, Ernesto (Indian Institute of Management Ahmedabad, 2013) -
Employee Voice and Collective Formation in the Indian BPO Industry
D'Cruz, Premilla; Noronha, Ernesto; Taylor, Philip; Scholarios, Dora (2010-06-08) -
Enabled or Disabled: The Future of Work Relations in Indian ITES Firms
D'Cruz, Premilla; Noronha, Ernesto (2010-06-08) -
Exploring the Closure of Call Centres and its Impact on Employees
Noronha, Ernesto (2008)The objectives are to: Understand the impact of closures. Understand the job search strategies post-closure. Understand the coping strategies of employees affected by closure. -
External Bullying at Work
Noronha, Ernesto (2014) -
Global Sourcing and Remote Work: India Country Study
D'Cruz, Premilla; Noronha, Ernesto (2011-05-10)The aims of the India country study include creating a knowledge base regarding various types of remote work undertaken in the ITES-BPO sector in India and the effects of these arrangements on employment conditions as well ... -
Knowledge Work in the Context of Offshoring
Noronha, Ernesto (2014) -
Non-Standard Work Relationship in the Public Sector
Noronha, Ernesto; D'Cruz, Premilla (International Labour Office, Geneva, 2013) -
Public Sector Industrial/Labour Relations and Union Attitudes in Gujarat and West Bengal
Noronha, Ernesto; Beale, David (2011-05-10)The objectives are to highlight the particular circumstances and political economy at state level, comparing Gujarat and West Bengal. -
Trajectory of Collectivization in the ITES-BPO Sector
D'Cruz, Premilla; Noronha, Ernesto (Indian Institute of Management Ahmedabad, 2013)