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Closure of a Call Centre
(2011-05-09)
The objectives are to:
• understand the impact of closure.
• understand the job search strategies post-closure.
• understand the coping strategies of employees affected by closure.
Public Sector Industrial/Labour Relations and Union Attitudes in Gujarat and West Bengal
(2011-05-10)
The objectives are to highlight the particular circumstances and political economy at state level, comparing Gujarat and West Bengal.
Exploring the Closure of Call Centres and its Impact on Employees
(2008)
The objectives are to:
Understand the impact of closures.
Understand the job search strategies post-closure.
Understand the coping strategies of employees affected by closure.
Global Sourcing and Remote Work: India Country Study
(2011-05-10)
The aims of the India country study include creating a knowledge base regarding various types of remote work undertaken in the ITES-BPO sector in India and the effects of these arrangements on employment conditions as well ...