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dc.contributor.authorKoster, Rene (M.) B.M. de
dc.date.accessioned2017-03-21T05:31:44Z
dc.date.available2017-03-21T05:31:44Z
dc.date.copyright2016-12-16
dc.date.issued2016-12-16
dc.identifier.urihttp://hdl.handle.net/11718/19105
dc.descriptionThe R & P seminar held at Wing 11 Committee Room, IIM Ahmedabad on December 16, 2016 by Dr. Rene (M.) B.M. de Koster, Rotterdam School of Management, Erasmus University on "Logistics, the human factor"en_US
dc.description.abstractAs every manager knows, people are important to achieve operational excellence. The decisions and behavior of leaders impact the behaviors of employees which are instrumental in obtaining high performance. Still, in operations management research, we largely rely on models that help to optimize managerial decision making and in which people do not really play a role. Behavioral operations management is still at its infancy. It tries to include manager or employee behavior as an explanatory variable in performance. In my presentation I will give examples of some recent research projects, focusing on performance in warehouses. Depending on time, I will look into (1) behavioral factors that can bring down the number of work-related accidents in warehouses, (2) the direct and interaction effects of incentives and worker characteristics on performance in a warehouse, and (3) the impact, and managerial use, of worker skills on order pick performance.en_US
dc.language.isoenen_US
dc.publisherIndian Institute of Management, Ahmedabaden_US
dc.subjectLogisticsen_US
dc.subjectHuman factoren_US
dc.subjectLeaders impacten_US
dc.subjectOptimize managerialen_US
dc.subjectDecision makingen_US
dc.titleLogistics, the human factoren_US
dc.typeVideoen_US


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