dc.contributor.author | Chandwani, Rajesh | |
dc.contributor.author | Varkkey, Biju | |
dc.date.accessioned | 2017-06-20T11:43:41Z | |
dc.date.available | 2017-06-20T11:43:41Z | |
dc.date.issued | 2015 | |
dc.identifier.citation | Chandwani R.K., Varkkey B. (2015). APML drives a culture of ownership and innovation: Open-door policy makes employees feel part of the family. Human Resource Management International Digest, 23(6), 9-11. | en_US |
dc.identifier.uri | http://hdl.handle.net/11718/19382 | |
dc.description.abstract | Purpose – Discusses the key dimensions of organizational culture at Agarwal Packers and Movers Ltd (APML), India. Design/methodology/approach – Describes the role of human resource management (HRM) practices in building an organizational culture which enhances performance through innovation and a strong customer-service orientation. Findings – Discusses how field-level employees in APML are connected with the organization through the owners and top management. Through different HRM practices, APML has been successful in instilling a feeling of ownership among the employees and in harnessing their energy for fostering innovation, superior customer service and profitability. Practical implications – Highlights the positive aspects of employee involvement in the context of an Indian family business. Social implications – Illustrates that emphasizing family values in the organizational culture can enable the organization to develop a sense of gratitude and reciprocity. Originality/value – Stresses the importance of both the family orientation and related HRM practices of a large Indian organization. | en_US |
dc.language.iso | en_US | en_US |
dc.publisher | Emerald Group Publishing Ltd. | en_US |
dc.subject | Human-resource management | en_US |
dc.subject | India | en_US |
dc.subject | Organizational culture | en_US |
dc.subject | Transport and logistics | en_US |
dc.title | APML drives a culture of ownership and innovation: open-door policy makes employees feel part of the family | en_US |
dc.type | Article | en_US |