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    • Past imperfect or present perfect: How dynamic ranks influence consumer perceptions 

      Tripathi, Sanjeev; Pandey, Arpita; Jain, Shailendra Pratap (Association for Consumer Research, 2020)
      Lists that rank brands and firms tend to be dynamic. Across four studies, we show that consumers reward (vs. penalize) firms that move up (vs. down) these lists. This effect is stronger (vs. weaker) amongst consumers who ...