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dc.contributor.authorRamani, K. V.
dc.contributor.authorVerma, Vinay
dc.contributor.authorGarg, Abhishek
dc.date.accessioned2019-06-03T22:00:40Z
dc.date.available2019-06-03T22:00:40Z
dc.date.issued2016-04-11
dc.identifier.urihttp://hdl.handle.net/11718/22067
dc.description.abstractDr. Vinay Verma, the CEO of Alchemist Hospital has been observing long waiting lines for outpatient consultations. He was aware of the importance of outpatient service quality so as to retain the outpatients who required inpatient admissions. Even though the hospital has been handing as increasing number of outpatients over the years, the utilization of its operating theatres (OT) continued to remain low in spite of upgrading the OT infrastructure. Dr. Verma was therefore eager to assess the working of surgical deptsen_US
dc.publisherIndian Institute of Management Ahmedabaden_US
dc.relation.ispartofseriesCMHS0039;
dc.subjectOutpatient Servicesen_US
dc.subjectSurgical Proceduresen_US
dc.subjectConsultation Timingsen_US
dc.titleAlchemist Hospitalen_US
dc.typeCases and Notesen_US


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